Convergence & Telephony

For the past 100 years telephony has been synonymous with circuit switching. The next generation involves a migration to packet switching technology. This is a key growth area of datacommunications and telecomms market place: resulting in a shortfall of trained convergence engineers.

The CTP certification is a generic course ideal for companies requiring a convergence capable workforce and individuals intent on a career in convergence. CTP can be used to lead onto vendor-specific courses and as a pathway into the convergence industry.

There are three inter-related elements that can be studied independently or ‘en-bloc’. This versatility mirrors itself in the disparate nature of the industry: for those approaching from a datacommunications background, telephony & convergence should be the focal point.

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Duration
3 days

Who should attend?
Field technicians, network administrators, systems engineers, datacommunications technicians, technical sales & marketing
professionals, data professionals who need telephony skills and those interested in pursuing or advancing a career in convergence technologies

Prerequisites
Students must be able to demonstrate equivalent Data networking knowledge prior to taking this course

Course objectives
To provide the information, knowledge & techniques to implement products and services in accordance with industry standards and establish Voice-over IP (VoIP) network requirements.

Qualifications
Passing the Vue* on-line exam will provide the Convergence Technologies Professional (CTP) certification BICSI CEC's: 12 Installation, 21 RCDD, 21 LAN

Related Training
Convergence & Data Networking LAN Design & Implementation
Design of Voice over IP Networks
Digital Broadband & Telephone Installation

Course Content (80% Theory, 20% Practical)

Voice-over-IP convergence
• VoIP dependencies
• QoS technologies
• Compressing voice
• VoIP software

Network convergence
• Introduction to network convergence
• Convergence signaling protocols
• Session Initiation Protocol (SIP)
• Gatekeepers & gateways

Telephony
• Telephony essentials
• Telephony basics
• Call-processing steps

Investigating the local loop
• Getting to the local loop
• Phone Jacks

Infrastructure issues & standards
• Proper cabling procedures
• Securing equipment

Analogue & digital lines

Analogue & digital signalling
• Signalling categories
• In-band & out-of-band signalling,
• Digital & analogue signaling
• Connecting to the PBX
• Computer telephone integration (CTI)
• CTI and telephony power issue